Bookings that have been made against a particular unit for a property are organised in the bookings tab. There is a summary screen showing the key aspects of each booking from where the user can either manage or delete the booking or email the holiday maker directly.
The details associated with a booking are accessed by selecting the manage option. From here it is possible to manage the various details associated with a booking. In particular:
- The booking status can be tracked by switching the Booking Status flag. Each time you switch the status of a booking eg to Deposit Received, an email can be automatically sent to the holiday-maker that informs them that the status has changed and also what the next event is (eg balance due and the balance due date). This is done by changing the booking status and clicking on the check box “send email to contact” and then clicking on Update. If you do not want to send an email, then simply leave the box un-checked.
- Sometimes, you may agree specific terms for a booking that are different to the default terms (for example if family or friends are booking your accommodation). The default pricing and deposit and balance due dates can all be over-ridden by filling out the details in the Price Over-rides area and clicking on Update
From the summary area, you can also email the holiday-maker from directly within lovetoescape.com. This opens up an email in the Email Client tab - simply type in your message and hit Send Email. A copy of this email will automatically be copied to your own email account.
